Cutting-edge IT solutions for your business with clear, upfront pricing.
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We pride ourselves on bringing clarity on all of our support plans.
No hidden fees, no confusing pricing, and no more worries for your business.
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We partner with the top leaders in the tech industry- because when we use the best tools, you get the best tools.
Desktop Service Tiers
Choose one of three available tiers. If you have any questions, please feel free to contact us.
•Remote Monitoring and Management (RMM)
•Windows & 3rd party patching
•Remote access & scripting
•SentinelOne EDR24/7 Vigilance MDR
•Basic alerting & remediation coordination
•Monthly reporting
Everything from Essentials Tier plus:
•Huntress Managed Detection & Response
•SIEM monitoring & log correlation
•Threat hunting workflows
•Managed backup oversight
•Backup monitoring & failure escalation
•Vulnerability review processes
•Documentation standards
•Quarterly operational review
•Compliance-conscious operational practices
Everything from Essentials and Advanced plus:
•Priority response handling
•Advanced escalation workflows
•Extended backup retention management
•Recovery assurance oversight
•Enhanced reporting & visibility
•Security posture review sessions
•Operational planning support
•Change management tracking
•Advanced documentation management
•Higher-touch environment oversight
Your questions answered
Our team has experience supporting environments ranging from small businesses to organizations with thousands of users. Most small and mid-sized businesses can't justify the cost of a full IT department, CIO, security team, and compliance specialists. We bring that level of experience and strategic guidance at a fraction of the cost of building those roles internally.
Technology should support business goals, not become a distraction. We work directly with leadership teams to align technology investments with growth, budgeting, compliance requirements, and operational efficiency. Instead of overwhelming clients with technical jargon, we focus on explaining business impact and practical solutions.
Internal IT staff are incredibly valuable, but they often wear multiple hats and have limited time to stay ahead of every aspect of IT. Having to prioritize the most critical aspects instead of all important aspects of IT. We can either supplement existing IT teams or serve as a complete IT department, bringing specialized expertise, enterprise-grade tools, and proactive monitoring that help prevent issues before they impact the business.
Many IT providers focus on fixing computers after something breaks. We focus on reducing business risk before problems occur. Whether that's cybersecurity threats, compliance requirements, backup failures, vendor management, or disaster recovery planning, our goal is to prevent issues that cost your business time, money, and reputation.
Technology is no longer just a support function—it's a critical part of running a business. An MSP provides the expertise, tools, security, and strategic planning that most organizations can't realistically build in-house. Our goal is to keep your systems secure, your employees productive, and your business protected from downtime, cyber threats, and unexpected technology costs.
Effective IT staff minimize this risk, as so many attacks are overnight and technology-led. Having an MSP with industry leading tools to protect your systems and environment overnight are invaluable. Without this backing, it becomes incredibly expensive - if not impossible to recover from malicious actors attacks. We aim to shield you from that nightmare that every company owner has.
Contact us.
Don't wait until its too late- partner with MendPoint Technologies to ensure that your IT problems are mended.
Contact us today to see how we can help.